Department | Key Responsibilities |
---|---|
Front Office | Check-in/out procedures, concierge services, guest relations |
Housekeeping | Room cleanliness standards, laundry management, inventory control |
Food & Beverage | Menu engineering, kitchen hygiene, service excellence |
Sales & Marketing | Corporate & leisure sales strategies, digital marketing, loyalty programs |
Revenue Management | Finance & Accounting |
Engineering & Maintenance | Preventive maintenance, energy efficiency programs |
Human Resources | Recruitment, training, payroll, employee engagement |